Store - extended information
In Solac we want to offer you the possibility to acquire products related with the trademark SOLAC and its owner “Solac Small Electro, S.L.” through the online store. For this purpose, it is necessary that you authorise us to process your personal data
As we want to be totally transparent and we want you to use freely the services that we offer, here you will find all the extended information about the processing of your data.
1.- Who is responsible for processing your data?
Your data will be incorporated into a file whose sole responsibility will be the company Solac Small Electro, S.L. with tax identification code B-01524230 and with headquarters at Avenida de los Huetos 75, Polígono Industrial Ali-Gobeo, local 10, sala 6, planta baja, 01010 Vitoria-Gasteiz (Alava). Registered in the Mercantile Registry of Alava, Volume 1562, Folio 159, Page VI-17080
2.- What do we want your data for and for what purpose do we process them?
First, we inform you that the acceptance of the data processing is totally necessary to be able to use the specific service that you requested through the corresponding form. Otherwise we cannot manage the services we offer.
We request the data to be able to effectively make the sale of the products through the Solac Online Store, complying with all the legal and fiscal requirements that this entails. Through the web you can track and check the status of all your purchases, make returns easily, manage your addresses and request invoices for your orders. We also need them to be able to manage the delivery of the products to your home once the purchase process is finished.
In Solac we like to know our user and offer you useful and agile services, that's why we need your data to register in the Solac Online Store and be able to incorporate your contact information into our files. This will facilitate the management of our staff in the case of making any kind of query or comment.
With the intention of specifying a bit about our client, we will use the information you provide during the registration for statistical purposes, your gender, your age, your town ... This will help us generate concrete actions aimed at different population profiles.
If you decide to register in the Solac Online Store we will reward your effort. We will offer you exclusive promotions with which you will obtain direct and special benefits.
If you wish you can receive all the communications that from the Solac Online Store we send by email to our partners. In these emails we will inform you about news, collaborations, events, and even offers. You can unsubscribe from these communications whenever you want, you just have to follow the instructions that we give you at the end of this document.
For your convenience, we will record the interactions you make with the emails we send you, in this way we can offer content, actions and benefits 100% related to your interests.
3.- How long will we keep your data?
We will keep your data the time necessary to correctly manage your purchase and the delivery of the products, and the legally established period by which these data must be kept by the companies (currently 6 years).
4.- What is the legitimacy for the processing of your data?
By filling out the form voluntarily, whatever the device from which you do it, and accepting the processing of personal data, giving your consent, you authorise us to know your data, incorporate them into our database and treat them with the purpose previously described and in accordance with everything established in this document.
5.- To which recipients will your data be communicated?
The data you provide will be treated internally from Solac Small Electro, S.L. There will be no data transfers with other countries. We will not transfer data to third parties, except by legal obligation.
6.- What are your rights when you provide us with your information?
Anyone has the right to know if Solac Small Electro is processing his data.
You will have the right at any time to access your personal data, rectify them if they are not correct or have changed and even request suspension when, among other reasons, the data are no longer necessary for the purpose they were delivered. The opposition exercise is equal to the suspension exercise.
The portability and decision automation exercises do not apply to the type of data and their treatment.
You can exercise the rights indicated above through two channels::
- By postal mail, enclosing a copy of your ID or passport, to Solac Small Electro, S.L. with address at Avenida de los Huetos 75, Polígono Industrial Ali-Gobeo, local 10, sala 6, planta baja, 01010 Vitoria-Gasteiz (Alava)
- By email, to the address firstname.lastname@example.org, with the same documentation as by mail.
You are also informed of your right to file a claim with the Spanish Agency for Data Protection.
7.- Data veracity.
You, as a user of the indicated services, are responsible for the veracity of your data and you agree not to enter false data and to proceed to modify them if necessary.